Claims Management

Top 3 Traits of Superior Workers Comp Claims Teams

Top 3 Traits of Superior Workers Comp Claims Teams

Claims executives need to take certain key steps to achieve better claims outcomes.

 
The Evolution of Parametric Insurance

The Evolution of Parametric Insurance

The insurance industry is creating new applications for index-based coverage.

 
War Risk Exclusions Threaten Cyber Coverage

War Risk Exclusions Threaten Cyber Coverage

A recent dispute highlights how nation-state cyberattacks can complicate insurance coverage.

 
Grading Claims Satisfaction

Grading Claims Satisfaction

Property insurers were generally given high ratings for overall customer satisfaction, but these areas of the claims process still need improvement.

 
Finding the Right Doctors to Improve Medical Claim Outcomes

Finding the Right Doctors to Improve Medical Claim Outcomes

New artificial intelligence-based tools can help organizations identify physicians who consistently provide better outcomes when treating injured workers.

 
Courts Address All Sums Coverage Allocation Debate

Courts Address All Sums Coverage Allocation Debate

Recent court rulings have affirmed the applicability of “all sums” coverage allocation in long-tail claims cases.

 
The Looming Long-Tail Risk of E-Cigarettes

The Looming Long-Tail Risk of E-Cigarettes

E-cigarette makers may be facing mass liability from long-term consumer health issues.

 
Searching for Signs of Premium Fraud

Searching for Signs of Premium Fraud

Recognizing the red flags of premium fraud can help reduce costly losses.

 
12 Steps for Developing a Return-to-Work Policy

12 Steps for Developing a Return-to-Work Policy

Bringing back an injured worker benefits both the employee and the bottom line.

 
Reevaluating Your D&O Coverage

Reevaluating Your D&O Coverage

As risks facing executives intensify, risk managers need to examine their coverage options.

 
Recent Developments in Bad Faith Claims

Recent Developments in Bad Faith Claims

Three recent rulings establish that policyholders in a significant number of states have potential recourse when insurance companies act badly.

 
Can Blockchain Improve Insurance?

Can Blockchain Improve Insurance?

Applications of distributed ledger technology promise to help reduce fraud and better manage claims in the insurance industry.

 
The Perils of Ignoring Supervisor Misconduct

The Perils of Ignoring Supervisor Misconduct

Courts are reexamining employers’ defenses against sexual harassment claims.

 
The Ever-Evolving Idiopathic Defense

The Ever-Evolving Idiopathic Defense

Are businesses still protected in cases of injuries that occur at work but are not work-related?

 
Securing Coverage for Wrongful Termination

Securing Coverage for Wrongful Termination

In California, some insurers have tried to deny EPLI claims for wrongful termination.