The Rana Plaza factory collapse in Bangladesh has spurred safety reforms in the apparel industry.
Athletes make for exciting spokepeople, but sometimes their scandals become the company’s.
Companies must monitor their social and online presence for potential reputational risks.
An identity crisis in the NFL.
Charlie Arnot of the Center for Food Integrity discusses food safety and consumer trust.
Airline complaints go digital.
General Motors has been forced to reassess safety protocols as costs mount for its ignition switch recall.
To truly protect their organizations, risk managers must understand the realities of reputation risk.
Disgrace insurance policies can help companies avoid being swept up in celebrity scandals.
Reputational risks require careful handling because, once the public’s trust has been violated, it is hard to regain.
Organizations should review their corporate gift-giving policies to avoid ethical breaches.
Two-thirds of respondents to a recent survey believe that social media is either a critical or significant risk to their organization’s reputation.
“No matter what industry you’re in, it’s a major problem if your customers don’t trust you,” says Bruce Temkin.
Over three-fourths of people trust a company more when its CEO engages in social media.