Reputation Risk

In Companies We Trust

In Companies We Trust

“No matter what industry you’re in, it’s a major problem if your customers don’t trust you,” says Bruce Temkin.

 
Using Social Media to Mitigate Reputation Risk

Using Social Media to Mitigate Reputation Risk

Over three-fourths of people trust a company more when its CEO engages in social media.

 
The Power of Reputation

The Power of Reputation

For all companies, the most important asset is not found on their balance sheets but in the opinions of their customers.

 
The Fall of a Lion

The Fall of a Lion

The Penn State scandal will forever serve as a lesson of how a reputation can become disgraced through poor management.

 
Food Fraud: It’s What’s for Dinner

Food Fraud: It’s What’s for Dinner

The olive oil, wine and seafood you consume may not be what you think it is.

 
The Value of Reputation

The Value of Reputation

Americans have favorable views about the technology sector while financial firms continue to be looked at negatively.

 
Reputation Risks Facing Airlines

Reputation Risks Facing Airlines

Research from insurance broker Willis has found that major companies suffer a significant reputational reversal every seven years.

 
Three Steps to Managing Reputation Risks

Three Steps to Managing Reputation Risks

Emotional connections with external stakeholders can be cultivated, and the costs of doing so should be considered an investment in reputation.

 
Your Bed Bug Response Plan

Your Bed Bug Response Plan

How to devise a plan to protect your company’s employees, customers, property and reputation.

 
Bed Bug Insurance

Bed Bug Insurance

Two carriers recently unveiled policies for commercial property owners.

 
A Decade of Discrimination

A Decade of Discrimination

Discrimination cases serve as painful reminders of how no one benefits from inequality in the workplace.

 
Banks Losing (and Gaining) Trust

Banks Losing (and Gaining) Trust

Trust in banks has fallen in countries most affected by the economic downturn.

 
Online, You Are Your Reputation

Online, You Are Your Reputation

Companies are rapidly moving to an expanded definition of reputational risk that fully comprehends the impact of social media.

 
The Rise of the B Corp

The Rise of the B Corp

Along with more socially conscious shoppers come more socially conscious companies.

 
Scalped

Scalped

By suing their fans, the Washington Redskins may have incurred the wrath of the football gods.