Insurance Buying Archive

Measuring Insurance Customer Satisfaction

Measuring Insurance Customer Satisfaction

Insurer profitability and broker expertise are among the key factors contributing to overall customer satisfaction with insurance companies.

 
Terrorism Insurance Take-Up Remains Steady

Terrorism Insurance Take-Up Remains Steady

While terrorism incidents have increased, the purchasing of terrorism insurance last year remained steady.

 
A Matter of Trust

A Matter of Trust

If an insurance buyer can’t trust her broker, who can she trust?