Emily Holbrook is the founder of Red Label Writing, LLC, a writing, editing and content strategy firm catering to insurance and risk management businesses and publications, and a former editor of Risk Management.
As tools based on artificial intelligence and machine learning become prevalent in the business world, how can companies avoid the bias, misuse and regulatory risks of this technology?
The live chat systems that are increasingly common in website customer service also present a new threat vector for cybercriminals.
A high-profile treadmill recall offers valuable lessons for all consumer product companies.
Advances in technology like aerial imagery and drones can help assess structural risks.