Articles by Terri Howard

Crisis Response

Social Media and Business Continuity Planning

Social Media and Business Continuity Planning

Terri Howard | May 8, 2013

Social media can affect business continuity in countless ways, but the following steps can help companies improve their crisis response.

Health Care Reform and Workers Compensation
March 10, 2014
Since its passage in 2010, the Affordable Care Act (ACA), commonly referred to as health care reform…

Are Drone Cargo Ships the Next Step in Supply Chain Automation?
March 5, 2014
Ahoy, robots! The $375 billion shipping industry, which carries 90% of world trade, is next in line …

Trends and Predictions for Retailers
March 4, 2014
Last year, retail and consumer packaged goods (CPG) companies faced challenges stemming from evolvin…

Digital Presence May Improve Critical Customer Satisfaction for Insurers
February 28, 2014
With data from 15,000 customers and over 100 insurance executives, consulting firm Capgemini and Efm…

TRIA Advocates Testify in Favor of Long-Term Extension
February 26, 2014
On Tuesday, February 25, the Senate Banking, Housing, and Urban Affairs Committee held a hearing on …

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