Suzanne Folsom and Rob Garretson

Suzanne Folsom is a partner and co-chair of Manatt, Phelps & Phillips’ investigations, compliance and strategic response group. Rob Garretson is a managing director in Manatt, Phelps & Phillips’ investigations, compliance and strategic response group. He is also a decorated, combat-experienced F-14 Naval flight officer who flew missions during the Iraq and Afghanistan wars.

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How to Conduct a Post-Crisis Evaluation

June 1, 2020

Once COVID-19 subsides, organizations should conduct a formal assessment of their crisis response to learn from both shortcomings and successes and refine future plans.