Mitigating the Risks of Using AI in Contract Management

Adam Bingham 

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September 3, 2024

Using AI tools to assist with contract management

Applying artificial intelligence to contracts represents a new frontier in business transactions. Unlike traditional contract processes that require human input and oversight at all stages, AI systems can initiate, draft, negotiate and enter into contracts independently. This capability introduces both operational advantages and complex legal and ethical considerations.

Advantages of AI-Assisted Contract Drafting

AI has brought significant advancements to legal technology, enhancing contract drafting efficiency and accuracy. AI can use legal databases and templates to speed up contract drafting, reducing human error and ensuring legal compliance. This automation allows legal teams to focus more on strategic aspects and complex issues, boosting productivity. Additionally, AI can improve contract review by detecting errors and inconsistencies with greater reliability than traditional review methods.

Despite AI’s benefits in contract management, human oversight remains crucial. Legal professionals’ deep understanding is vital for addressing complex interpretations and ensuring AI-generated contracts reflect the parties’ intentions and legal requirements. The balance between AI’s capabilities and human expertise highlights the importance of taking a nuanced approach to AI integration in legal processes.

For example, AI can apply specific modifications to attorney-drafted contract templates to address the unique requirements of a given transaction. This method capitalizes on the foundational legal structure provided by the templates, ensuring that modifications are both efficient and legally sound. The primary legal consideration here revolves around maintaining the integrity of the contract's original intent, necessitating final review by legal professionals to verify AI’s modifications. Practically, this approach offers significant time savings for routine transactions, though its effectiveness is somewhat limited to scenarios that closely align with the original template’s structure.

At the other end of the spectrum, AI can also create contracts independently from any template, representing a step toward greater autonomy. By leveraging vast legal databases, AI systems can craft contracts tailored to specific transactions without direct human drafting. This method poses a significant challenge in ensuring that the resulting contract is comprehensive and legally compliant, reflecting the dynamic nature of law and the specific nuances of each deal. The practical advantage here lies in the potential for speed and a level of customization beyond simple template modification. However, it does not necessarily achieve the bespoke precision an attorney could offer, especially for complex or novel agreements. Regardless, the efficiency of quickly generating a first draft is undeniable, although it demands a thorough review to ensure alignment with legal and business objectives.

Potential Legal and Ethical Challenges

Autonomous functionality, where AI systems independently initiate, negotiate and conclude contracts, promises unprecedented efficiency and strategic advantages. These systems are most immediately deployable in scenarios where rapid decision-making is critical. For example, in high-frequency trading, AI algorithms make split-second buying and selling decisions based on market data analysis. Similarly, in supply chain management, AI can autonomously negotiate and agree on procurement contracts, adjusting orders in real time to optimize inventory levels. These applications highlight the operational efficiency and responsiveness of autonomous AI and its potential to drive strategic business advantages by leveraging opportunities that human operators might miss or react to too slowly.

However, the autonomy of AI in contracting raises significant challenges. Legally, there are questions about consent, capacity and authority, each of which can affect the enforceability of contracts entered by AI systems. Whether an AI system can legally bind a company in a contract is still unclear. In traditional contracts, consent is typically made clear through affirmative agreement by all parties. With AI, determining consent may involve assessing the extent to which the AI’s actions align with its programming and the intentions of the humans who set it in motion.

Capacity is another legal hurdle. For a contract to be valid, parties must have the legal capacity to enter into an agreement. While companies and individuals clearly possess this capacity, it is less obvious how this applies to AI systems. The question of authority also emerges: Who has authorized the AI to act, are there limits to this authority and, if so, what exactly are those limits?

From an ethical standpoint, AI’s autonomy in contract agreements prompts a reevaluation of accountability and transparency. When disputes arise, pinpointing responsibility and the associated liability becomes challenging. Is it the developers who designed the AI, the business that deployed it, or the AI itself that is ultimately liable for AI that has entered into a contract? 

Developing AI Governance Policies

As businesses increasingly adopt autonomous AI technologies, navigating the legal and ethical challenges will be pivotal to safeguard against potential issues and ensure that the integration of AI into contract processes is both effective and secure. Risk mitigation for AI contracting centers around developing comprehensive AI governance policies. By clearly defining the operational scope and limitations of AI systems, businesses can ensure that all AI actions are authorized and remain within established boundaries. Such policies should detail the types of contracts AI can autonomously handle, outline approval processes for higher-risk transactions, and set protocols for continuous monitoring and evaluation of AI performance. This framework serves as a guideline for AI behavior, preventing unauthorized actions and ensuring alignment with business objectives and legal requirements. Policies should include:

Review and Approval Process. To maintain quality and compliance in AI-generated contracts, it is essential to implement layered contract review processes. Even with advanced AI capabilities, the nuanced judgment of legal professionals remains indispensable for identifying and correcting errors or legal inconsistencies that AI might overlook. A structured review process involving multiple levels of scrutiny combines the efficiency of AI with the critical oversight of human expertise. This approach enhances the reliability of contract drafts and ensures they meet legal standards and accurately reflect the agreement terms.

Incident Response Planning. Developing an incident response plan focuses on the preparation and structured response to potential disputes or issues arising from AI contracting. An effective incident response plan outlines specific steps to take in the event of a contract dispute, including the immediate actions to contain and assess the issue, the roles and responsibilities of team members, and the communication protocols with affected parties. Additionally, the plan should include procedures for legal review and remediation of the disputed contracts, ensuring that any corrective measures are taken swiftly to mitigate damages and resolve conflicts. By having a pre-established incident response plan, businesses can handle incidents more efficiently, minimizing potential fallout and reinforcing trust with partners and clients.

Adopting these focused strategies can help businesses to more effectively mitigate the risks of autonomous AI contracting. By ensuring AI operates within a controlled and transparent framework, with diligent human oversight, organizations can take advantage of AI’s potential while protecting against legal and operational pitfalls. As AI continues to redefine the landscape of contract management, embracing these practices will be key to achieving a harmonious balance between innovation and risk management.

Adam Bingham is an associate at Michelman & Robinson, LLP.